Privacy policy
Welcome to Santva!
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose and protect your personal information when you use our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.
Collection of Personal Information
We may collect certain personal information from you when you interact with our website or purchase our products. This information may include but is not limited to:
- Name
- Contact information (email address, mailing address, phone number)
- Billing and payment information
- Purchase history
- Information you provide in communications with us
Cookie Policy
Our website may use cookies and similar tracking technologies to enhance your experience and gather information about your usage patterns. Cookies are small data files that are stored on your device and enable us to recognise you when you return to our website. You can control and manage cookies through your browser settings.
Use of Personal Information
We use the personal information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending you updates, promotions and newsletters (if you opt-in)
- Improving our products, services and website
- Analysing trends and usage patterns
- Complying with legal obligations
Security of Personal Information
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure and we cannot guarantee the absolute security of your information.
Payments and Disclosures
We partner with trusted third-party payment processors to handle your payment information securely. We do not store your complete payment information on our servers.
We may disclose your personal information to third parties, including service providers and affiliates, for the purposes outlined in this Privacy Policy. We do not sell or rent your personal information to third parties for their marketing purposes.
Policy Amendments
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this policy periodically.
Your Rights
You have the right to access, update, correct and delete your personal information. You can do so by contacting us using the information provided in the "Contact Us" section below. If you wish to unsubscribe from our promotional emails, you can do so by following the instructions in the email.
Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to information collected by Santva. We are not responsible for the privacy practices of third-party websites and we encourage you to review their privacy policies.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
Email: info@santva.com
Mail Address: Santva Homemade Products [Re: Privacy Compliance Officer] B-1, Karmachari Nagar Part 1, Rannapark, Ghatlodia Road, Ahmedabad - 380061, Gujarat, India
Thank you for choosing Santva. Your privacy is important to us and we are dedicated to maintaining your trust.